Preparation Guide

Junk Removal

How to prepare for your junk removal service.

A little preparation helps us get the best results and keeps your service running smoothly.

What to expect

What We'll Do

Confirm items

We confirm which items are being removed.

Load & haul

We load and haul the items included in your request.

Sweep up

We tidy the area where items were removed, when applicable.

General information only. Your actual work follows the scope agreed for your service.

Before we arrive

Please Prepare Your Space

These simple steps help us work safely, efficiently, and keep your service running smoothly.

  1. 1

    Separate items

    Clearly separate items to remove from items staying.

  2. 2

    Clear pathways

    Provide clear access and pathways.

  3. 3

    Flag heavy items

    Identify heavy or oversized items beforehand.

  4. 4

    Mention access

    Tell us about stairs or other access complications.

  5. 5

    Check for valuables

    Remove valuables and personal papers from the removal pile.

Additional Charges May Apply

Additional services, preparation, materials, or work outside the originally agreed scope may result in an additional charge depending on the work required. Any additional work will be discussed with you before proceeding.

Examples may include:

  • Additional volume
  • Additional items
  • Heavy or oversized items
  • Stairs or long carries
  • Special handling
  • Items outside the original request

Important to Know

  • Actual volume and weight affect scope.
  • Some materials may require special handling or may not be accepted.
  • Once items are hauled away, they generally can't be retrieved.

Frequently Asked Questions

Some materials need special handling or may not be accepted, such as certain chemicals or hazardous items. Ask beforehand if you're unsure.

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