Preparation Guide
Carpet Cleaning
How to prepare for your carpet cleaning service.
A little preparation helps us get the best results and keeps your service running smoothly.
What to expect
What's Included
Deep carpet cleaning
Cleaning with professional carpet-cleaning equipment and appropriate extraction methods, depending on your selected service.
Spot & stain pre-treatment
Pre-treatment of visible spots and stains where included in your service.
Deodorizing
Deodorizing treatment when applicable to your selected service.
Professional equipment
Equipment suited to the carpet and areas being cleaned.
General information only. Your actual work follows the scope agreed for your service.
Before we arrive
Please Prepare Your Space
These simple steps help us work safely, efficiently, and keep your service running smoothly.
- 1
Vacuum
Please vacuum carpeted areas before we arrive unless pre-vacuuming is specifically included in your service.
- 2
Pick up items
Remove toys, clothing, shoes and personal belongings from the floor.
- 3
Clear the space
Provide clear access to the carpeted areas being cleaned.
- 4
Secure pets
Keep pets safely away from active cleaning areas.
- 5
Access & utilities
Provide reasonable access and any applicable utilities required for the service.
Additional Charges May Apply
Additional services, preparation, materials, or work outside the originally agreed scope may result in an additional charge depending on the work required. Any additional work will be discussed with you before proceeding.
Examples may include:
- Moving furniture
- Moving heavy furniture
- Heavy or specialty stain treatment
- Additional deodorizing or sanitizing
- Area rugs
- Additional rooms or areas
- Other requested work
Important to Know
- Drying time varies with carpet type, humidity and airflow.
- Keep areas reasonably clear while the carpet dries.
- Ventilation, fans or air conditioning may help drying.
- Some stains or discoloration may not be completely removable.
Frequently Asked Questions
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