Preparation Guide

Backsplash & Tile Installation

How to prepare for your backsplash and tile service.

A little preparation helps us get the best results and keeps your service running smoothly.

What to expect

What We'll Do

Confirm layout

We confirm pattern and layout with you before setting tile.

Cut & set

We cut and set tile on the prepared surface.

Grout & finish

We grout and finish edges according to the agreed scope.

General information only. Your actual work follows the scope agreed for your service.

Before we arrive

Please Prepare Your Space

These simple steps help us work safely, efficiently, and keep your service running smoothly.

  1. 1

    Clear surfaces

    Clear countertops and floors in the work area.

  2. 2

    Move small appliances

    Move small appliances out of the way.

  3. 3

    Remove fragile items

    Remove fragile items nearby.

  4. 4

    Confirm selections

    Confirm your tile, design and grout selections.

  5. 5

    Have materials ready

    Have customer-supplied materials accessible.

Additional Charges May Apply

Additional services, preparation, materials, or work outside the originally agreed scope may result in an additional charge depending on the work required. Any additional work will be discussed with you before proceeding.

Examples may include:

  • Surface preparation
  • Additional cuts or material
  • Design changes
  • Outlet modifications
  • Old material removal if not included

Important to Know

  • Cutting may create dust and noise.
  • Surface condition affects installation.
  • Pattern and layout should be approved before setting.

Frequently Asked Questions

It's common to have extra for cuts and breakage. Check the tile manufacturer's or retailer's guidance.

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