Preparation Guide
Backsplash & Tile Installation
How to prepare for your backsplash and tile service.
A little preparation helps us get the best results and keeps your service running smoothly.
What to expect
What We'll Do
Confirm layout
We confirm pattern and layout with you before setting tile.
Cut & set
We cut and set tile on the prepared surface.
Grout & finish
We grout and finish edges according to the agreed scope.
General information only. Your actual work follows the scope agreed for your service.
Before we arrive
Please Prepare Your Space
These simple steps help us work safely, efficiently, and keep your service running smoothly.
- 1
Clear surfaces
Clear countertops and floors in the work area.
- 2
Move small appliances
Move small appliances out of the way.
- 3
Remove fragile items
Remove fragile items nearby.
- 4
Confirm selections
Confirm your tile, design and grout selections.
- 5
Have materials ready
Have customer-supplied materials accessible.
Additional Charges May Apply
Additional services, preparation, materials, or work outside the originally agreed scope may result in an additional charge depending on the work required. Any additional work will be discussed with you before proceeding.
Examples may include:
- Surface preparation
- Additional cuts or material
- Design changes
- Outlet modifications
- Old material removal if not included
Important to Know
- Cutting may create dust and noise.
- Surface condition affects installation.
- Pattern and layout should be approved before setting.
Frequently Asked Questions
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